18/09/2024: ATTENTION ALL NEW AND EXISTING CLIENTS:
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Unfortunately, due to staff bereavement, we are currently unable to schedule any new appointments at this time.
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Our bookings will resume as normal from Monday 4th November.
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If you have any questions or concerns, please send us an email to
APPOINTMENT BOOKING PROCESS
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Before you make an appointment with one of our financial mentors, we ask that you please provide us with the following documents:​
Bank Statements
We will need to see 3 months of statements for any active bank accounts that you have
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Income Statements
Wage slips, or benefit breakdown
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Details of all of your outgoing expenditure
This includes rent/mortgage, all bills, school/education costs, car costs, dental and medical costs and family clothing costs.
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Details of any debts
This includes all outstanding or overdue bills and any other debts owing including credit cards.
If there are debts to cope with, there needs to be a surplus of income over expenditure each week to go toward debt repayment so that you can still provide for your family at the same time.
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Once you have prepared all of the documents mentioned above, please either email them through to us or drop them in to our office during our opening hours.
We will then prepare your file and schedule your first appointment with one of our Financial Mentors.
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OTHER SERVICES
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As well as face to face appointments during our standard opening hours at our
Wood Street offices, PBS also provides the following services:
CONTACTLESS APPOINTMENTS
PBS now offers contact free appointments for clients. These appointments are conducted via Zoom/phone/email (available by your request).
OUT OF HOURS APPOINTMENTS
This service is available for our clients who work during our standard office hours.
These appointments take place either at our office, or via phone/Zoom.
Home appointments are available for clients who are unable to make it to our premises due to disability.
SATURDAY MORNING APPOINTMENTS
Available from 9am to 1pm at our Wood Street offices.
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We also offer
* Assistance with KiwiSaver Hardship
* Development of a balancing budget
* Creditor negotiation
* Banking advice
* Legal and Consumer rights options
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